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Customer Support

In the race to aqcuire additional business, our driving philosophy recognizes that a customer's business has to be earned. Success in today's business environment means no longer keeping just one but two to three steps ahead of our competitors and to make it as easy as possible for customers to do business with Analytical Industries Inc. and Advanced Instruments.

Customer input is an essential element that drives the development of new products and the continuing improvement of existing products. When the collaborative development of a product specification is combined with aggressive pricing and extensive quality control, we can confidently ensure a satisfied customer.

Made in the USA Quality, another critical element of customer satisfaction, is taken very seriously at Analytical Industries Inc. All products are manufactured under an independently certified Quality System that complies with ISO 9001:2008, MDD/93/42 EEC (European CE), ISO 13485:2003 (Health Canada) and FDA regulatory standards. To further ensure the confidence of our global customer base, analyzers designed for use in hazardous areas are independently ATEX and/or UL (pending) certified.

Our philosophy further recognizes that after sale support is equally if not more important to maintaining customer confidence and retaining their business . . . essential for the long term growth of Analytical Industries Inc. Learn more about the advantages of our customer support philosophy . . .